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No response from Phone Delivery after online sign-up

kennguyen
I'm a participant level 1
I'm a participant level 1

Hello,

 

I have signed up for upgrading my device online. It has been 4 business days and there is no email for the new contract or delivery tracking number. 

 

I am wondering if I need to do anything else to have my application processed... 

 

Looking forward to hearing from you 

 

Sincerely,

 

Kien

1 REPLY 1

FidoPhilippe
Moderator
Moderator

Hey @kennguyen! Philippe here. I hope you're doing well. Smiley

 

Have you checked your spam/junk folder to make sure it didn't end up there?

 

If you have, you'll need to contact us so we can take a look for you. You can reach out to us here or request a PM from the community for support.