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New (upgraded) Phone: Sim Card

I'm a participant level 1
I'm a participant level 1

How do I register a sim card online please? I just got a Samsung S6. I need to register the nano sim, as my malfunctioning G3 uses a micro. How do I do that please?



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Former Moderator
Former Moderator

Good morning Nnassia & welcome to the Community. Smiley


Here's how you can change your SIM card:


1. Log in to My Account;

2. Click on Change your SIM under the My Fido Service section;

3. In the dropdown menu, select the Fido number to whick you need to update the SIM card;

4. Enter the new SIM card number in the required field;

5. Select Next.


Hope this helps. Cheers!