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Name display cutting off

10yearfido
I'm an Expert Level 2
I'm an Expert Level 2

When my wife calls me at work from here Fido line (and I have tested from my own) the call display cuts off the first character of the name displayed. So, for example, instead of "John Smith" I see "ohn Smith". is this a Fido problem with their Call Display or should I let the IT people at work know and have them look into it? Not a huge problem but weird.

 

 

***Edited to add labels***

4 REPLIES 4

Paolo
I'm an Expert Level 2
I'm an Expert Level 2
tell them to update the cnam data base, or maybe a re-send to switch

10yearfido
I'm an Expert Level 2
I'm an Expert Level 2
Thanks paolo but tell who? Fido or my IT?

Paolo
I'm an Expert Level 2
I'm an Expert Level 2

tell fido to fix it

10yearfido
I'm an Expert Level 2
I'm an Expert Level 2
Thanks paolo