Mobile network

Mobile network

Mobile network

AllisonMcgregor
I'm a Participant Level 1

Mobile network

My husband and I just switched to Fido and brought our own phones. We got a great plan and love everything so far except my husbands phone never seems to be able to connect to a mobile network, there has been less then 5 times that it has connected. My phone works fine though, I have an iPhone 6 and he has a lg g3 and the lg worked fine with Koodo. Has anyone ever experienced this dilemma before?

2 REPLIES 2
FidoAmanda
Former Moderator

Hey @AllisonMcgregor!

 

Is your husband still experiencing difficulty with his network connection?

 

Have you tested his SIM card in another phone as well? What happens when you do?

 

Let us know!

 



FidoClaudia
Moderator

Hey @AllisonMcgregor,

 

 

Welcome to our Community Smiley

 

Has your husband already configured the APN Settings on his LG G3?

 

You can check out how here.

 

Keep us posted on how it goes!