Mobile network

Mobile network

Mobile network

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Mobile network

My husband and I just switched to Fido and brought our own phones. We got a great plan and love everything so far except my husbands phone never seems to be able to connect to a mobile network, there has been less then 5 times that it has connected. My phone works fine though, I have an iPhone 6 and he has a lg g3 and the lg worked fine with Koodo. Has anyone ever experienced this dilemma before?

Former Moderator

Hey @AllisonMcgregor!


Is your husband still experiencing difficulty with his network connection?


Have you tested his SIM card in another phone as well? What happens when you do?


Let us know!



Hey @AllisonMcgregor,



Welcome to our Community Smiley


Has your husband already configured the APN Settings on his LG G3?


You can check out how here.


Keep us posted on how it goes!