Lost Cell Phone

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I'm a Participant Level 1
I'm a Participant Level 1

Lost Cell Phone

To Whom It May Concern:

 

My name is Jay B.

FIDO Mobile Account Number: XXXXXXXXXX

Phone Number: XXX.XXX.XXXX  

 

I have lost my cell phone and would please like to disconnect service asap.

 

At your ealiest convenience, I welcome your response.

 

Thank you.

 

Regards,

 

Jay B

 

 

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Re: Lost Cell Phone

Hello @JayBradley,

 

Welcome to the community!

 

Sorry to hear you lost your phone.

 

This is a public forum you should remove your personal information from your post as that can have serious consequences in the wrong hands.

 

You will need to contact customer service to have a block place on your line until you get a new device.

 

You can contact customer service through any of the available methods listed here.



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Senior MVP Senior MVP
Senior MVP

Re: Lost Cell Phone

Hello JayBradley,

 

  Welcome to the community!

 

  Sorry to hear you lost your device. You can also report your device as lost via My Account --> Usage & Services --> Mobile --> Report lost or stolen device (under Quick Actions).

 

Hope this helps 😀

 

Cheers

 


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