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Lost Cell Phone

JayBradley
I'm a Participant Level 1
I'm a Participant Level 1

To Whom It May Concern:

 

My name is Jay B.

FIDO Mobile Account Number: XXXXXXXXXX

Phone Number: XXX.XXX.XXXX  

 

I have lost my cell phone and would please like to disconnect service asap.

 

At your ealiest convenience, I welcome your response.

 

Thank you.

 

Regards,

 

Jay B

 

 

2 REPLIES 2

Cawtau
Senior MVP Senior MVP
Senior MVP

Hello JayBradley,

 

  Welcome to the community!

 

  Sorry to hear you lost your device. You can also report your device as lost via My Account --> Usage & Services --> Mobile --> Report lost or stolen device (under Quick Actions).

 

Hope this helps 😀

 

Cheers

 


KAPABLE-K
MVP MVP
MVP

Hello @JayBradley,

 

Welcome to the community!

 

Sorry to hear you lost your phone.

 

This is a public forum you should remove your personal information from your post as that can have serious consequences in the wrong hands.

 

You will need to contact customer service to have a block place on your line until you get a new device.

 

You can contact customer service through any of the available methods listed here.