Lost Cell Phone

[JayBradley]

To Whom It May Concern:

My name is Jay B.

FIDO Mobile Account Number: XXXXXXXXXX

Phone Number: XXX.XXX.XXXX  

I have lost my cell phone and would please like to disconnect service asap.

At your ealiest convenience, I welcome your response.

Thank you.

Regards,

Jay B

[Cawtau]

Hello JayBradley,

  Welcome to the community!

  Sorry to hear you lost your device. You can also report your device as lost via My Account --> Usage & Services --> Mobile --> Report lost or stolen device (under Quick Actions).

Hope this helps 😀

Cheers

[KAPABLE-K]

Hello @JayBradley,

Welcome to the community!

Sorry to hear you lost your phone.

This is a public forum you should remove your personal information from your post as that can have serious consequences in the wrong hands.

You will need to contact customer service to have a block place on your line until you get a new device.

You can contact customer service through any of the available methods listed here.