Lg gossip

Lg gossip

Lg gossip

SOLVED
I'm a Participant Level 2

Lg gossip

hi guys Smiley

 

i wanted to reset my phone 'cause i couldnt send msgs... but the problem is that i forgot the security code for my phone... its not 0000 anymore... is there a way i can change it back to 0000?

 

 

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Accepted Solution

Re: Lg gossip

Solved by Community Specialist

Hi there joyoungkey

 

If you changed the security code of the phone and then forgot the code, there is unfortunately not way to change it back.

 

You'll need to bring the phone in for exchange.  

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6 REPLIES 6
Community Specialist

Hi there joyoungkey

 

If you changed the security code of the phone and then forgot the code, there is unfortunately not way to change it back.

 

You'll need to bring the phone in for exchange.  



I'm a Participant Level 2

I have the same issue. I changed the security code and now can't remember. What do you mean by exchange? I purchased the phone through a friend and currently on pay as u go monthly plan with fido (cityfido).

Please help

Hey shelbyf!

If you forgot the security code, you would have to send the phone in for repair. We'd send the phone to the manufacturer and they'll be able to reset the phone.

This may be done via a Fido store, for free if you are under warranty or at a cost if the manufacturer warranty is over.

I hope this clarifies.


I'm a Participant Level 2

Would you have any idea what that may cost as my cell is off warranty


@shelbyf wrote:

Would you have any idea what that may cost as my cell is off warranty


Hi shelbyf,

 

Unfortunately I do not know how much this would be. I'd suggest either asking a representative at a store or calling them to find out.

 

Let us know how it goes!



I'm a Participant Level 2

oh okay Very_Happy

thanks for telling me ^^