LG G4 bootloop problem

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I'm a Participant Level 1 vikx01
I'm a Participant Level 1

LG G4 bootloop problem

Hi,

My LG G4 had bootloop problems around March 2017; I had bought it with a plan in Dec. 2015. So I took it to the sales rep at costco, where I had bought it. He said it's past warranty so repairs won't be covered. Since I still had my Samsung galaxy S3 with me, I switched back to the samsung.

 

Today while doing research online for renewing my plan, I came across news that the warranty was extended for 9 months beyond the 12 months warranty sometime in July 2017.

 

I don't understand why Fido didn't inform me of this. They know that I had purchased the LG G4 phone from them. Had I known I would have gotten my phone fixed within the window. Now I am past that window and have no recourse.

 

Is anyone is in a similar situation? Will LG or Fido do anything about it?

 

Thanks!

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Re: LG G4 bootloop problem

Hey there @vikx01,

 

Really sorry to hear about your LG G4 issue. 

 

I would recommend you reach out directly to LG Canada to see what they have to say about it. 

 

Keep us posted! Smiley 

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Re: LG G4 bootloop problem

Hey there @vikx01,

 

Really sorry to hear about your LG G4 issue. 

 

I would recommend you reach out directly to LG Canada to see what they have to say about it. 

 

Keep us posted! Smiley 



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