Issues with phone after receiving spam message

Issues with phone after receiving spam message

Issues with phone after receiving spam message

I'm a Participant Level 1

Issues with phone after receiving spam message

Screenshot_20181021-184522.png

 Just got this earlier today and didn't click on it but my phone keeps doing odd things like saying I have no internet connection when I should. Or it dies before it is out of battery (for example it

It will still have 7%) than when I plug in my charger with it still off, it will start to drain the power even though it says it's charging and it would let me turn my phone on .Then out of the blue after messing around with it alot it will finally charge but it's one thing after another. Can someone please try explaining or have some good advise or anything? Other than having to buy another  phone cuz I can't afford it😲

 

2 REPLIES 2
I'm Helpful Level 2

you could try checking in Settings > Battery to see what app is draining your battery 

Moderator

Hey @AnitaAnswer

 

Welcome to the Community Smiley

 

That's definitely odd though and unheard of before. Did all of this happen only after you received the SPAM message? 

 

Was your phone working perfectly fine before this?

 

Did you try restarting and see if that helps?