Iphone 7 Data network not working

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I'm a Participant Level 2 Codytrew
I'm a Participant Level 2

Iphone 7 Data network not working

Around midday yesterday the data network on my Fido Iphone 7 stopped working. I restarted my phone, removed my sim, reset my network and every other trick short of factory resetting my phone. The LTE or 3G symbols are still displayed but no data service works. Non Imessage texting and calling still works. 

 

How should I proceed to resolve this issueunnamed.jpg

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Moderator
Moderator

Re: Iphone 7 Data network not working

Hey @Codytrew


This doesn't look right. 

This is happening indoors and outdoors as well?



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I'm a Participant Level 2 Codytrew
I'm a Participant Level 2

Re: Iphone 7 Data network not working

Indoors, outdoors. Everywhere. 

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Former Moderator FidoGabrielle
Former Moderator

Re: Iphone 7 Data network not working

Sending a PM your way @Codytrew



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