Invalid number when trying to call

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I'm a Participant Level 2 awkwardapple
I'm a Participant Level 2

Invalid number when trying to call

Hi,

 

I recently switched to Fido (more than 24hrs ago) and every time I try to call someone, there is a message that says 'invalid number'. I can receive texts and it says I am connected to the Fido network. Can anyone help with this?

 

Thanks

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Former Moderator FidoGabrielle
Former Moderator

Re: Invalid number when trying to call

Hi there awkwardapple!

 

Welcome to the community. Smiley

 

Does this happen everytime you call someone?

 

Is your phone an unlocked phone and if so, has it been configured already?

 



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I'm a Participant Level 2 awkwardapple
I'm a Participant Level 2

Re: Invalid number when trying to call

Hi there! 

 

Yes, it happens every time I try and call someone. I assume it is unlocked I got it new when I switched to Fido at the store I did it at.  I assume it has been configured. I am not really sure what that means. 

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Moderator
Moderator

Re: Invalid number when trying to call

Hey @awkwardapple!

 

That's pretty odd! 😕

 

I'll send you a private message so we can take a look at this together!

 

Talk to you soon!



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