cancel
Showing results for 
Search instead for 
Did you mean: 

Invalid number when trying to call

awkwardapple
I'm a Participant Level 2
I'm a Participant Level 2

Hi,

 

I recently switched to Fido (more than 24hrs ago) and every time I try to call someone, there is a message that says 'invalid number'. I can receive texts and it says I am connected to the Fido network. Can anyone help with this?

 

Thanks

3 REPLIES 3

FidoGabrielle
Former Moderator
Former Moderator

Hi there awkwardapple!

 

Welcome to the community. Smiley

 

Does this happen everytime you call someone?

 

Is your phone an unlocked phone and if so, has it been configured already?

 



awkwardapple
I'm a Participant Level 2
I'm a Participant Level 2

Hi there! 

 

Yes, it happens every time I try and call someone. I assume it is unlocked I got it new when I switched to Fido at the store I did it at.  I assume it has been configured. I am not really sure what that means. 

Hey @awkwardapple!

 

That's pretty odd! 😕

 

I'll send you a private message so we can take a look at this together!

 

Talk to you soon!