I'd like to unlock my phone

I'd like to unlock my phone

I'd like to unlock my phone

SOLVED
forum1
I'm a Participant Level 1

I'd like to unlock my phone

Hi, I have a Fido phone under 2-years plan which has already completed. How can my phone be unlocked? 

 

Thank you!

Accepted Solution

Re: I'd like to unlock my phone

Solved by MVP MVP

Hello @forum1,

 

Welcome to the community!

 

You just need to contact Fido's customer service and request to have you phone unlock. 

You would just need to provide your phone's IMEI number you can find that by entering *#06# on the phone dialer.

 

Fido will process the unlock and provide you with the information to complete the unlocking process depending on the phone you have.

View solution in context
14 REPLIES 14
Tinn27
I'm a Participant Level 1

Anyone can help me unlocked my phone?

Hey @Tinn27

 

Welcome to Fido Community!

 

I have moved your post in this thread as it is about the same topic.

 

You can contact us to have you device unlocked. Alternatively, we can send you a PM right here.

 

Let us know what you prefer.



Idalisy
I'm a Participant Level 1

 

Hey @Idalisy,

 

Welcome to the Community Smiley

 

I'll send you a PM to help with the unlocking.

 

For any account related questions, you can contact us here in the future.

 

I'll talk to you soon!



Ken28
I'm a Participant Level 1

How can I unlock my iPhone?

 

Hey @Ken28 and welcome to the Community.

 

I moved your post here since it's related to the same subject.

 

You can take a look at @Kapable-K's solution above Smiley



FidoAmanda
Former Moderator

Hey forum1! 

 

KAPABLE-K is correct! Check out our contact us page for all ways that you can get in touch with customer service.

 

If you would prefer, we can also PM you here. 



Felamihan40
I'm a Participant Level 1

Hi there! I have 2 old fones, bbZ10 and samsung s6, can i unlocked them both? Thanks! 

Hey @Felamihan40 and thanks for reaching out

  

To unlock your phone, you will need to talk to one of our representatives.

 

You can find our channels here.

 

Let me know if you have any other questions


 



Martin72
I'm a Participant Level 1

How to unlock your device

Hey @Martin72!

 

Welcome to the Community!

 

I've moved your post to this thread. 

 

You can find the info you're looking for in the solution above. Smiley



KAPABLE-K
MVP

Hello @forum1,

 

Welcome to the community!

 

You just need to contact Fido's customer service and request to have you phone unlock. 

You would just need to provide your phone's IMEI number you can find that by entering *#06# on the phone dialer.

 

Fido will process the unlock and provide you with the information to complete the unlocking process depending on the phone you have.



KDP
I'm a Participant Level 1
I'm a Participant Level 1

I've been on hold for over 20 minutes waiting for customer service and your hold music seems designed to drive the customer to suicide. Which I suppose is one way to reduce call volumes. Seriously though...

FidoNick
Former Moderator

Hey @KDP!

 

We always want to get to our customers as quickly as possible, however there can be delays at times.

 

Was everything resolved? Let us know Smiley