I am having Microphone issues with my Google Pixel 5

I am having Microphone issues with my Google Pixel 5

I am having Microphone issues with my Google Pixel 5

handelj
I'm a Participant Level 1

I am having Microphone issues with my Google Pixel 5

I am having micdrophone issues with my Google Pixel 5. I have replaced two of them so far and the issue is still ther. The issue is the microphone either goes completely silent or the volume is very very low. Any suggestions or fixex?

2 REPLIES 2
FidoNick
Former Moderator

Hey @handelj!

 

Can you follow @KAPABLE-K's suggestions? Also, if there are any plastic films on the phone be sure to remove those as well.

 

If the problem persists, you can always contact Google for some additional support! 



KAPABLE-K
MVP

Hello @handelj,

 

That's odd to have the same problem on 3 phones, are you using a case? If so take it off.

 

Try starting the phone in safe mode see here for instructions if the problem goes away then it could be an app on the phone that is causing the problem.

 

If it is an app you would either have to uninstall them one by one until the problem goes away or factory reset the phone and set it up as a new phone do not do a restore then install the apps one by one. Make sure you backup your data before doing any factory reset.