Hi guys, I'm a new Fido customer.
I live in a basement where the network signal is not available and I can't make and receive calls and even use my wireless internet.
I have heard that wifi calling could be an option for me. I have a Samsung S8 where should have wifi calling option available but i couldn't find it and neither activate it.
Could you please help me out?
Thank you in advance.
Solved! Go to Solution.
is your phone a Fido "Branded" phone? in my experience, it needs to be fido branded for the proper certificates to be installed to work on the fido network. if not, you may be out of luck. Yes you can use unlocked phones on fido, but B) special features like wifi calling and volte require Fido branded handsets to work, not other carriers unlocked handsets unfortunately. let us know