How do I forward my calls to another number?

[Anonymous]

How do I forward my calls to another number?

[FidoStephane]

Hi there Paolo,

Each phone model has a call forwarding option in the menu. It is usually located in Settings. If you could reply while indicating your phone model I would be glad to provide you with the exact steps on how to activate call forwarding.

check with you soon,

[10yearfido]

You can actually find the answer in another post:

link

[Anonymous]

FidoStephanie, what is the GSM code for Unconditionally forwarding my calls from my cellular telephone to another number. I would like to save it into my phone book to do it quickly. I already know the disable forward code, please and thanks.

[10yearfido]

Well, if you are looking to forward unconditionally, as Stephanie said, your phone should already have a setting for this that you can preset and toggle on and off, so it is available for you to do quickly, without adding it to your address book. Conditional codes and different destination numbers might be very useful to add to your address book, however.

[Anonymous]

ok so what is the code then? I am not asking how to do it via the phone menus, I have a gsm module, that has no display, I need to enter a gsm dialing code to initiate call forwarding unconditionally.

[JasonB]

Ive posted it in another forum post here:
http://forums.fido.ca/t5/forums/forumtopicpage/board-id/NonTechnical/message-id/1614/highlight/true#...

[JasonB]

Sorry i did not add the "Unconditional" Call Forward

Activate

*21*[10 digits]#

Deactivate completely

##21#

[Anonymous]

Thank u jason. Why couldn't FidoStefanie give me that information?

[JasonB]

We prefer customers do it throught their phone for many reasons.

Mainily because customer tend to forget GSM codes.

Also depending if you have Vociemail or not there may be diffrences to the answer we provide.

Glad I helped 

[GJC]

It is possible to change the CF settings on an account but you may have to cancel existing VM subscription. Also, once this is done and you call your mobile phone and the call diverts, Fido does not populate the RedirectingPartyID (Call diversion header in SIP) so if the call is diverted to a Customer Premise Equipment (CPE) then the subscriber ID is not known. See SIP trace attached (you need to download wireshark (free) to view)

[roughrider]

do we have a code for conditional call forwarding?

[FidoJudhy · Accepted solution]

Hey roughrider!

You can find a list of GSM codes to set up call forwarding here:

http://www.fido.ca/web/content/addon/call_forwarding

Hope this helps!

[10yearfido]

@paulo: maybe she saw that you had already posted the answer in another thread prior to starting this one

here

[Anonymous]

@10yearfido, how do you know what she saw? unless you happen to be the same person?

It doesn't seem right when it takes 8 replies before a question is solved. Kinda reminds you about how many times someone has to call into fido customer service to get a straight answer, no? Am I catching on to something here?

[10yearfido]

Hence my use of the word 'maybe'.

And your original question was simply 'how' without the further qualification of looking specifically for the GSM codes. So, while her answer didn't provide GSM codes, she did ask for the model so she could provide the instructions for the settings of the device. As to why she didn't follow up afterwards, well you asked for the codes yesterday at almost 6PM Montreal time, so maybe she was gone for the day and by time she got back into the thread today she saw JasonB had already answered the question.