Galaxy A5 2017 unstable home Wifi connection

Galaxy A5 2017 unstable home Wifi connection

Galaxy A5 2017 unstable home Wifi connection

pimanbouk1
I'm a Contributor Level 1

Galaxy A5 2017 unstable home Wifi connection

hey there, did anyone ever experience it? i got my galaxy a5 2017 6 months ago, working flawless. 2 weeks ago it doesn't automatically recognize the home wifi. i have to press the home button from time to time to notice the missed calls and/or messages. i reset the wifi modem, no change. any idea? thanks!!

4 REPLIES 4
FidoRanya
Former Moderator

Hey @pimanbouk1

 

Welcome to the Community Smiley .

 

Did you try to reset all network settings as well? 



pimanbouk1
I'm a Contributor Level 1

hello Ranya,

Sorry but didn't workout. i did it tuesday afternoon. went out yesterday and came back. no messages came up once i got back home. 

That's definitely odd. Have you tried to do a factory reset of your phone? 

 

If this is due to a software glitch, it should do the trick. 

 

Let me know Smiley 



Hey @pimanbouk1!

 

I know this is a pretty old thread but I'd like to check on you and see if you had any updates for us.

 

It'd help the Community to know if/how this was fixed!