Fido’s customer loyalty

[Driftwood]

• Been waiting almost a month for Fido to send me a new phone. Delivery and Fido can't seem to get it to my door. Two days left and I guess I'm switching. No calls no messages just a bill for it. 
  
  
• what's going on Fido, can't keep up or are ya paid by Shaw to rollover after the eastern Canadian government merger? 

[FidoLony]

Hey @Driftwood, 

Welcome to the community! 

I'M sad to learn about the delays for your latest phone upgrade. 

For immediate support on this matter, it's best to reach us directly here on our servicing channels!

We hope this experience can be turned around!