Showing results for 
Search instead for 
Did you mean: 

Fido OS upgrade

I'm a participant level 2
I'm a participant level 2

I have Samsung A8 and OS Upgrade Schedule says from Dec 12, Android P December SMR is available but from Dec 12, I have been trying to get it via System Update, it does not show up. I have Oct update till now.


Community Manager (Retired)
Community Manager (Retired)

Hey @sohailhooda,


We'll look into it! Can you just confirm the following:


- Is your Samsung A8 a Fido device or non-Fido?

- What is the model number of your device?

- What is the current OS version on your device?


Keep us posted!



I'm a participant level 2
I'm a participant level 2



It is a Fido device.

Model is SM-A530W.

I have Android P October 2019 SMR.




Hello @sohailhooda


Thank you for the clarification! 


It seems there is a delay. We do not have a final ETA though and we hope to have more info to share within the next week.


Thank you very much for your patience and understanding. 

I'm a participant level 1
I'm a participant level 1

Im just wondering if the December smr has been released for the Samsung Galaxy s9 im currently still on the November one.


The os upgrade schedule says it was out on December 19 but there is still nothing and this is a fido device. 

Hello @Mattm1989,


The firmware updates are usually staged roll-outs so you should be getting it soon.