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False information

Tspatel05
I'm a participant level 1
I'm a participant level 1

When I first bought the SIM card I was told calls to USA are free. I just received a bill of CAD 190 for overseas calls. I wished Fido being such a big phone line carrier have the basic functionality to notify people if they are charged extra for something. Highly disappointed but the service. As a student this is something I will have to struggle to pay suddenly in a month. Will change my line to some provider which will atleast give true information to their customers 

1 REPLY 1

FidoFaiza
Moderator
Moderator

Hi @Tspatel05,

 

Please contact us via these methods if you have any billing concerns. 

 

Thanks.