July 2011
Hi, I've been using my BB curve 8900 for awhile now and have never had any issues with receiving/deleting/sending on my hotmail account (I have the e-mail and data plan). I even have a gmail account that works perfectly fine. Just recently I was out of town and turned my phone off for a couple of days. When I got back and turned my phone back on, I noticed that when I was deleting e-mails from the internet (hotmail), the e-mails would not be be deleted on my BB. However, if I were to delete e-mails from my BB, they would get deleted from hotmail online.
I've tried a hard battery pull, removing my e-mail address from BIS and readding it, confirmed "wireless reconcile" is on, confirmed "on conflicts mailbox wins", did a "reconcile now", and resent service books from online and through my phone, etc. etc.
I've noticed that gmail works fine as I have all 3 service books. Hotmail on the otherhand is missing the crucial one that I believe will solve the synchronization problem. I'm currently missing name@hotmail.com [SYNC]. Between the 2 e-mail accounts, that's the only difference in the settings.
I've searched for a solution elsewhere and have been unsuccessful so far. If anybody can help me get back the service book, it would be greatly appreciated.
Thanks!
***Edited to add labels***
July 2011
July 2011