Web to SMS problem

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I'm a Participant Level 2
I'm a Participant Level 2

Web to SMS problem

Hi, not sure if this topic has been covered, I couldn't see it anywhere.

 

When somebody text me from a web client (a browser), I get a notification that I have a message from whatever source, but the message itself is not deleivered to my phone. I need the message to be delivered to my phone and not to my Inbox, which I need a computer to do so. This is not optimal and makes no sense.

 

Is there a way to change this behaviour so the text messages are routed to my phone and not to Inbox?

 

 

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I'm an Expert Level 2
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Re: Web to SMS problem

just tell them to text you directly from their phone to your number

maybe theyre adding @fido.ca or somthing to the end of it? they need to stop this
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