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Web to SMS problem

I'm a participant level 2
I'm a participant level 2

Hi, not sure if this topic has been covered, I couldn't see it anywhere.


When somebody text me from a web client (a browser), I get a notification that I have a message from whatever source, but the message itself is not deleivered to my phone. I need the message to be delivered to my phone and not to my Inbox, which I need a computer to do so. This is not optimal and makes no sense.


Is there a way to change this behaviour so the text messages are routed to my phone and not to Inbox?



***Edited to add labels***


Not applicable
just tell them to text you directly from their phone to your number

maybe theyre adding or somthing to the end of it? they need to stop this