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Certified pre-owned mobile

I'm a participant level 1
I'm a participant level 1

I have ordered an pre-owned iphone 12 mini on 01-aug-2022. Received an mail "Hardware order update" on 07-aug but it just back order details.

When will they confirm the order? If not, How many days it will take for Fido to deliver the mobile?

Fido-Roger, just gives fake promises in website to customer when it comes to buying pre-owned mobile. Does Bell and Telus have the same issue? 


I'm a participant level 1
I'm a participant level 1

did u ever get your phone?

Former Moderator
Former Moderator

Hey @Balaji2


Welcome to the Community Smiley


I'm sorry to hear that your order is being delayed. Please note that Certified Pre-Owned devices are available in limited quantities only and some models have been quite popular lately.


Your order will secure your position and the price of the phone's financement. So rest assured that our team will send you another update or as soon as the device is ready to be shipped, an email with a tracking number.


Hope this helps!