Can't open my phone

Can't open my phone

Can't open my phone

SOLVED
I'm a Participant Level 1

Can't open my phone

WHAT IS A PUK CODE?

 

***Edited to add Labels***

 

 

Accepted Solution

Re: Can't open my phone

Solved by Former Moderator FidoAmanda

Hey guys!

 

I know this is a pretty old post but I would like to provide some up-to-date information about this in case anyone else comes across this and needs their PUK code. :smileyhappy:

 

You can also find your PUK code when logged in to your My Account profile on Fido.ca. You can find this under the My Fido Service column on the left hand side of the page, next to the Your Phone section. Simply click the Retrieve your PUK Code link, select your phone number if you have multiple lines in the account, and press submit. 

 

Hope this helps! 

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2 REPLIES 2
Former Moderator

Hey guys!

 

I know this is a pretty old post but I would like to provide some up-to-date information about this in case anyone else comes across this and needs their PUK code. :smileyhappy:

 

You can also find your PUK code when logged in to your My Account profile on Fido.ca. You can find this under the My Fido Service column on the left hand side of the page, next to the Your Phone section. Simply click the Retrieve your PUK Code link, select your phone number if you have multiple lines in the account, and press submit. 

 

Hope this helps! 



I'm an Expert Level 2

Hey bo1jangles,

Welcome to Fido.

A PUK Code is a Pin Un-blocK Code. It is prompt when you enter your SIM Pin (Default is 3436, spells FIDO) Incorrectly too many times.

You can get the SIM Pin from your nearest Fido Store (Bring Photo ID) or by calling Customer Service 1-888-481-3436


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