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Call drops after first ring

senjuti
I'm a participant level 1
I'm a participant level 1

Hi, 
I have a Samsung S7 and another person in my family is using Samsung S5. We are both on Fido in Ontario. But whenever she calls, the call drops after the first ring, before accepting. How can this be solved? 

2 REPLIES 2

FidoMaria
Former Moderator
Former Moderator

Hi @senjuti & welcome to the Community!

 

Does this only happen when she calls you, or does it happen with anyone who tries to call you?



Hey @senjuti,

 

Were you able to have this fixed? Let us know, we'd love to know what the solution was Smiley