Brightstar claim denied

[Shivani6]

I am fido coustmer and i have been paying my device protection and when there's time to use my insaurance they denied to do.

worst experience 

[FidoValerie]

Hey @Shivani6 !

I'm sorry to hear that your claim to a repair or replacement with the Device Protection program was denied.

Did Brightstar let you know the reason for this?

You could possibly find out more by looking at the terms and the details of the program here.

Let us know if we can help in any way.