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Brightstar claim denied

Shivani6
I'm a participant level 1
I'm a participant level 1

I am fido coustmer and i have been paying my device protection and when there's time to use my insaurance they denied to do.

worst experience 

1 REPLY 1

FidoValerie
Moderator
Moderator

Hey @Shivani6 !

 

I'm sorry to hear that your claim to a repair or replacement with the Device Protection program was denied. Sad

 

Did Brightstar let you know the reason for this?

You could possibly find out more by looking at the terms and the details of the program here.

 

Let us know if we can help in any way. Smiley