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Billing

Hershil
I'm a participant level 2
I'm a participant level 2

February

Hi, 

my phone plan has suddenly increased by 4 dollars initially it was 44 CAD (without taxes) a month but for the month of January it increases to 48 CAD (without taxes )a month. I tried contacting the customer support service but no one responded. 
I reauest Fido team to  sort my issue .

thanks 

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1 REPLY 1

KAPABLE-K
MVP MVP
MVP

February

Hello @Hershil,

 

The increase was widely publicized and known, Fido would have notified you at least 3 months in advance of any upcoming increase or change to your account. They would have communicated this to you on your invoice.



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