This is actually done is by serial number. The update is pushed out to customers over the course of a few days, in order, depending on the serial number of their device.
A specific range of IMEIs is opened up and the update is then pushed to those devices. Then the next range is opened up and so on and so forth.
Hope that clarifies everything for you!
Hey there @ryadav!
Sadly we don't have access to this specific information, so I'll toss this one out to the community.
As for the release of the update, as you know it is done in batches and pushed to customers in order depending on the serial number of their device. Sit tight! Your turn will come.
Ryadav I've given up hope of getting this update OTA from Fido so I'm taking matters into my own hands. Don't know if you noticed but the update window for the P20 has passed and users didn't get their update either..
I'm going to use an alternative method to get the update. If it works (it will) I'll post instructions on how it's done