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voicemail service says is unreachable

I'm a participant level 1
I'm a participant level 1

I got 2 msgs on my voicemail but, pressing #1 on my phone, says voicemail service is unreachable. Is some issue going on?


I'm qualified level 1
I'm qualified level 1

Hi @Natalia_G,


Is this the first time it has happened? 


Did you change the phone or anything recently if so you might have to set up the voicemail retrieval number, you can get more info regarding voicemail here. If this is not the case then I would suggest you reach out to customer support and they can see what is happening on your account.


You can contact customer support through any of the available methods listed here.