voicemail service says is unreachable

voicemail service says is unreachable

voicemail service says is unreachable

SOLVED
Natalia_G
I'm a Participant Level 1

voicemail service says is unreachable

I got 2 msgs on my voicemail but, pressing #1 on my phone, says voicemail service is unreachable. Is some issue going on?

Accepted Solution

Re: voicemail service says is unreachable

Solved by I'm Qualified Level 1

Hi @Natalia_G,

 

Is this the first time it has happened? 

 

Did you change the phone or anything recently if so you might have to set up the voicemail retrieval number, you can get more info regarding voicemail here. If this is not the case then I would suggest you reach out to customer support and they can see what is happening on your account.

 

You can contact customer support through any of the available methods listed here.

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1 REPLY 1
NaliniR
I'm Qualified Level 1

Hi @Natalia_G,

 

Is this the first time it has happened? 

 

Did you change the phone or anything recently if so you might have to set up the voicemail retrieval number, you can get more info regarding voicemail here. If this is not the case then I would suggest you reach out to customer support and they can see what is happening on your account.

 

You can contact customer support through any of the available methods listed here.