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two account number, two different billing address.

aa52
I'm a Participant Level 1
I'm a Participant Level 1

hi..

I can see two account number on the Fido acount.

however, billing address of two accounts are different. One is old, and one is present address.

I tried to change several time, but I can't. When I changed the address, it seemed like changed. some time later, the address change was going back as old one. That means no change happened.

 

could anybody help me about  this?

1 REPLY 1

FidoNick
Former Moderator
Former Moderator

Hey @aa52! Smiley

 

The address change on Fido.ca should definitely be working and it should update the address for each account.

 

We'll have to take a look at things together to see what exactly is going on and we can also update the address for you.

 

I'm sending you a PM to get this done, see you there!