self serve

self serve

self serve

bedi1212
I'm a Participant Level 1

self serve

HEllo, i have montreal number however in my account when i am trying to change my price plan i cant see quebec plans i am just able to see ontario plans so i cant use self serve options Sad why?

3 REPLIES 3
Scooby-Doo
I'm Qualified Level 1

Hi bedi1212

Welcome to the Community:smileyhappy:

 

 

are you login in through the website? If so you could change the province thereScreenshot_2018-01-28-09-50-14.png

 Top left = change provinceTop left = change province

Is your choice of plan or address currently in Ontario  ? You choose be able to get Quebec via number good if you can cause they have awesome pricing!!

You may need to clear your cache.ao it does not automatically resent to Ontario or other province. I hope it helps!

If you need more assistance you can follow up here or one of Many ways to contact Fido

Cheers!

Scooby-Doo
I'm Qualified Level 1

Hi @bedi1212 have you resolve the province change issue?

 

If you can't use self-serve please contact Fido customer service Here 

 

Cheers!

Hey @bedi1212

 

Did you figure it out? Let us know! Smiley