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"You have a past due balance that is subject to daily interest charges."

Adessoeric
I'm a Participant Level 2
I'm a Participant Level 2

I joined Fido just over a month ago.  I set up automatic payment immediately after opening my account.  I just found this notification when I checked my account online this morning.  Should I ignore it?  Thank you.

2 REPLIES 2

Adessoeric
I'm a Participant Level 2
I'm a Participant Level 2

Thank you Original_Lucy.

Good morning @Adessoeric , I wouldn't ignore any type of payment request from anywhere,  but that's just me. I would recommend giving customer support a call, *611 from your device,  to clarify your billing. I am in the overly cautious camp and would want reassurance that I am not viewed as being in arrears. Just my 2 cents here. Hope it's all 👍