I just used interac to refill my fido prepaid, but the website shows "opps, an error occured", and nothing goes into my fido account. But when I check my bank account it shows the money has been taken out????
As it were the worst experience I have with fido.
Solved! Go to Solution.
Hi @Vivian2333 & welcome to the Community!
Our website undergoes maintenance every day between 2 AM and 5 AM Eastern Time. This may explain the error that occured.
Have you checked your bank account to see if the funds have been returned?
Let me know!
The same exact problem just happaned to me et the money is not returned to bank account yet ! What should I do ? I call 611 and 1-888-482-3436 but there is not way to talk to someone or an option indicating what to do.