i am out of the country for part of the winter (3 0r 4 months) i am not in a contract. can i change to a pre-paid plan instead of suspending account? i am only interested in keeping my phone number and keeping the monthly cost down.
Hey @shepski! Philippe here. I hope you're doing well.
You can certainly migrate your service over to prepaid. A $10 migration fee will be applied when you make the move. If you add airtime to your account within the 30 days, the migration fee will be applied as airtime within 60 days following your first refill.
To do any of this, we would need to access your account. You can contact us here for that or we can send you a PM from the community at your request.
I hope this helps.