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plan change pending

xiongy10
I'm a participant level 1
I'm a participant level 1

I have been trying to look at my offers and upgrade my phone today. I decided to change my plan, after purchase the new plan, I want to add a phone plan too. But the system pup up "plan change pending" so I cannot apply a phone plan to my number. I need to fix it urgently to get the black friday deal before it ends.

屏幕截图 2024-12-02 134628.png

1 REPLY 1

KAPABLE-K
MVP MVP
MVP

Hello @xiongy10,

 

Since you have a plan change pending you will have to wait for the change to finish or you will have to contact customer service directly and they will be able to assist you.