picture texts not working on Iphone

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I'm a Participant Level 2
I'm a Participant Level 2

picture texts not working on Iphone

I have an iphone 6 and picture messaging is a part of my plan. But I can only recieve pictures through imessage. If anyone sends me a picture from a device that is not an iphone I dont recieve it at all. Neither can I send pictures to other devices. This happens if my data is turned on or off, and when I'm in wifi.

 

Any help fixing this would be great

 

 

 

Accepted Solution

Re: picture texts not working

iphone mms.jpg

 

iphone mms2.jpg

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Former Moderator
Former Moderator

Re: picture texts not working on Iphone

Hey frin!

 

Welcome to the Community!

 

Try the following steps: 

-disable Wi-Fi

-enable data

-go in settings->iMessage->disable it. Also, make sure that USE SMS is enabled

 

Ask someone to send you an MMS, let me know if that worked for you.

 



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Fido Employee
Fido Employee
Solution

Re: picture texts not working

iphone mms.jpg

 

iphone mms2.jpg



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I'm a Participant Level 2
I'm a Participant Level 2

Re: picture texts not working on Iphone

That does work. But I very rarely turn wifi off. Its pretty impractical for me to turn it off and data on everytime I think I might get a picture message. Is there no way to make picture messages work without taking away one of the phone's basic functions?

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