payment not accepted

[alhindi]

my prepaid phone wont accept any form of payment, how come ??

[FidoRuth]

Hi @alhindi,

Welcome to the community !

In order to help you, I will need to ask you a few questions :

Are you getting an error message when processing your payments ?

What payment methods are you currently using ?

Have you been able to make successful payments in the past with your current payment method ?