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Hey @dannywg!
We edited the content of your recent post in order to ensure it conforms with the Community Guidelines and Terms of Use. In the future, please ensure not to include personal information in your public posts. Thank you for your understanding.
As for your inquiry, we would need to access the account and speak with the account holder. Your niece can contact us here. You can however check with your brother if he can retrace the payment he made in October directly with MasterCard.