no Refund after 3 months from cancelling my account

no Refund after 3 months from cancelling my account

no Refund after 3 months from cancelling my account

SOLVED
afanaa76
I'm a Participant Level 1

no Refund after 3 months from cancelling my account

I have cancelled my ac

Accepted Solution

Re: no Refund after 3 months from cancelling my account

Solved by MVP MVP

Hello @afanaa76,

 

You Fido usually sends refund (if any) after any cancellation once the final invoice has been issued. The refund usually takes 3 weeks but can take up to 6 weeks. It will be sent to the address on file.

 

If you still have not received the cheque after this timeframe has passed you can reach out to customer service and they can assist you.

 

If you moved you will need to let them know.

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KAPABLE-K
MVP

Hello @afanaa76,

 

You Fido usually sends refund (if any) after any cancellation once the final invoice has been issued. The refund usually takes 3 weeks but can take up to 6 weeks. It will be sent to the address on file.

 

If you still have not received the cheque after this timeframe has passed you can reach out to customer service and they can assist you.

 

If you moved you will need to let them know.