my bill

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I'm a Participant Level 2
I'm a Participant Level 2

my bill

hi i want chang my plan fido . i get two nomber for my son and me . the pelan have 3 gig anlimited text and call . i dont get a bill  for my son and my bill was mor expensive than the plan and i thought this bill is for both nomber . i know my son bill is separate  now and it is high and i cant pay it .
so i have two question
1 why some month my bill was so expensive ? check it my history bills plz
2 how can i do that pay my son bill can i install my son bill ?and at the end i want use off cheaper plan for my son
thanks for your helping

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Former Moderator
Former Moderator

Re: my bill

Hey there, 

 

You can change your plan directly through My Account ! More info on that here

 

In terms of your billing inquiries, we'd have to take a look at the account to find out more. I'll send you a PM to help wiith that!

 

You can also reach out to customer service to get some immediate assistance with your account. You can find the contact information here



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