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link mobile account to fido.ca internet account

CLOE4
I'm a participant level 1
I'm a participant level 1

I called customer service to have them help me link the home internet account and mobile account, I already login with an email address but can only see the internet account. Customer service told me I have to use a different email address to register for my home internet account, that doesn't make sense at all.  Can you please fix this issue so I am able to access my billing online via my fido.ca

1 REPLY 1

FidoKenny
Moderator
Moderator

Hello CLOE4 and welcome to the Community.


To get this looked into, we will need access to your Fido account.


You can find all the way to reach us here.

 

We can also send you a PM here on the Community if it's best for you.