Hi everyone , starting from yesterday im having a issue trying to loggin to my fido account. Everytime im trying to sign in, it automatically logs me out, and the following message pops up "There's been no activity for a little bit, so we signed you out to keep your info safe. Please sign in again."
Please help thanks
Thank you for letting us know. Have you tried clearing cookies and cache?
Also, are you only unable to login to via fido.ca or the app as well?
If you are still facing difficulties, please reach out to us through these channels and we'd be happy to look into this with you.
It's not a browser problem, i got the same problem when i registered "my account" last week, i'm a new customer. But right now the thing is fixed. It's on fido side not on user side, clearing the browser cache will do nothing. He needs to ask the customer departement to fix his account.
Have a nice day