final bill refund

final bill refund

final bill refund

pordragonfly225
I'm a Participant Level 1

final bill refund

hi there 

I have a negative balance on my final bill after closing account. i have already read other posts . it says the refund is sent by cheque to the same address that I have on the account in 3 weeks after the final bill is issued,but the problem is i have already moved to the new address . it is possible to get a refund by credit card? because usually when I paid all  my fido bill I used a credit card . 

 

 

thanks

 

sadly , i needed to change another carrier because i had a bad experience when i went to Fido kiosk ,but Fido& Roger are the best . i used these carriers since I moved to Canada.

1 REPLY 1
FidoLony
Moderator

Hey @pordragonfly225,

 

Welcome to the community!

 

I suggest you get in touch with our customer care team so they can assist you with your refund. ☺