This is THE place to find answers, ask questions and share advice. Register now to join the conversation!
We’ll help you get started, and be sure to check out the Library; your go-to for how-tos.
Hi,
I contacted a live chat agent a few days ago and was told that they are able to send me an esim by mail. The mail arrived today; however, it's still the multi sim and not the esim QR code. What am I suppose to do with this sim card now?? Can someone help me with it?
Thanks.
Solved! Go to Solution.
a month ago
Hello @april_0404,
Unfortunately, you will have to contact customer service and have them send out the eSIM again.
Hello @april_0404,
Unfortunately, you will have to contact customer service and have them send out the eSIM again.