extend a temporary suspension.

[I-CHUN]

Hi I would like to extend my temporary suspension. 

But I couldn't make a call as I'm not in Canada.

Could you help me with it?

[I-CHUN]

Hello @I-CHUN,

Welcome to the community!

You can extend the temporary suspension as long as the total suspension time does not exceed 12 months.

You would need to contact customer service to request the extension, you can contact them even from outside of the country through any of the available methods listed here.

[KAPABLE-K · Accepted solution]

Hello @I-CHUN,

Welcome to the community!

You can extend the temporary suspension as long as the total suspension time does not exceed 12 months.

You would need to contact customer service to request the extension, you can contact them even from outside of the country through any of the available methods listed here.