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delivery reports

I'm a participant level 1
I'm a participant level 1

I switched from Telus to Fido.  When I was on Telus I would get delivery reports to whom ever I send a text to. Does not matter which network.  Now under Fido I only get delivery reports back from people on Rogers or Fido network.  How can I get delivery reports when sending texts to others ir: Telus, Freedom virgin etc.


Former Moderator
Former Moderator

Hey there @dhill


Welcome to the Community Smiley


Have you made any changes recently after switching over to Fido? A new device perhaps?


We would also suggest going over your messaging app's settings, to confirm that the delivery report is enabled or to toggle it on/off, before trying again.


Let us know!