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confirmation email

bretm
I'm a participant level 2
I'm a participant level 2

I upgraded both of my phones and had new plans made, and i only recieved a "congratulations" email for my new phone on only one of the numbers on my account, just curious if both phones got upgraded or just the one i got the email for. thanks!

1 REPLY 1

FidoAnthonyZ
Moderator
Moderator

Hello @bretm,

 

Welcome to the community!

 

Did you order the same phone for both lines? Depending on stock there can be a different delay on shipping and the e-mails you receive for confirmation.