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cannot view my bill online.

I'm a participant level 1
I'm a participant level 1

Every time I try to  view my bill, it says 

Thanks for choosing Fido! Your first bill isn't ready yet. 
It has been going on for a year.
Went to the Fido Store, They could not fix the issue.

Senior MVP Senior MVP
Senior MVP

Hello Deanbsb,


Welcome to the community!


  Sorry to hear you are unable to access your bill. It's possible the Fido representatives at a store won't be able to provide the assistance you request. You should note these forums are community-driven and not intended as a venue for customer services. If you wish to troubleshoot your situation, you would need to contact customer service. They may be better suited to address your matter. In addition, they can also be contacted via Live Chat, Facebook, or Twitter. Those methods can be accessed via the contact page posted above.


Hope this helps 😀