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can my friends refill my prepaid number by their bank accounts for me ?

I'm a participant level 3
I'm a participant level 3

I closed my bank account and changed my number to prepaid then I'm out of Cananda now. But I have to keep my number somehow and it's gonna expired end of this weekend. So is that possible if my friends can help me to refill it? and how?


Former Moderator
Former Moderator

Hey @Natice


In this case there would be two options available for this. 


1- You can reach out to us to add your friend as an authorized contact so they can help manage your account. 

2- You could provide them the exact amount they need to top-up and have them contact us to make the payment. We will still accept the payment even if they are not an authorized contact but will not give them any account details. 


You can check out the different ways to reach us for this on our Contact page. Smiley